Privacy Policy

Last updated: May 16, 2026

Provider: Toscape Communications and Information Technology Company

Commercial registration: 7054222737

VAT registration: 314768317200003

Registered office: King Abdulaziz Road, Al Basateen, Jeddah 23719, Saudi Arabia

Core privacy promise: Toscape is built for architects and design teams who do not want confidential plans, renders, concept studies, or client images pasted into open AI websites. The normal workflow starts from approved devices under your control, and only the data required for the selected provider request is transmitted.

1. Information We Collect

We may collect account and business information, billing and subscription records, workstation identifiers, service-usage data for credit accounting, and diagnostics or support data when you opt in or contact us. When a feature uses a third-party AI provider, the provider may receive the image, prompt, and parameters needed to complete that request.

2. Image Processing Privacy

Toscape is not a public image-posting workflow. Private project files are not intended to be published on Toscape as part of the standard desktop workflow. If a feature uses a selected AI provider, only the image, prompt, and generation settings required for that request are sent to the provider involved.

3. How We Use Your Data

We use account data for authentication, subscription billing, credit tracking, workstation management, service support, abuse prevention, and product improvement. We do not sell your personal data or use your project imagery for public model training.

4. Data Storage

Your account data is stored in secure systems needed to operate the service. Payment information is handled entirely by our approved payment processor and never stored on our systems in full card form. Where supported, third-party provider API keys may be stored encrypted locally on your device using Windows DPAPI.

5. Your Rights

You can request data export, account deletion, and correction of personal information at any time through your dashboard or by contacting us. Optional diagnostics can be disabled from the desktop application where available.

6. Cookies

We use essential cookies for authentication and session management. No third-party tracking cookies are used.

7. Contact

For privacy inquiries, contact [email protected] or [email protected].